Support
We are here to keep your English practice moving.
Reach out with questions about lessons, account access, or billing. Share a bit of context and we will get you back on track quickly.
Account help
Lesson feedback
Billing questions
Contact
Email our support team
Send your request to the dedicated support inbox. We read every message.
For faster help, include your device, app version, and a short description of what happened.
Account access
Trouble signing in or missing your plan? Tell us which email you used and the plan you expect.
Identity verification may be required.
Billing and receipts
Share the last four digits of the card or the platform receipt so we can locate the charge.
We never ask for full card details by email.
Lesson quality
Share the lesson name and what felt off. We will tune your next practice session.
We use your feedback to improve the AI tutor.
Before you reach out
A few details help us solve issues in one reply.
- Your device model and operating system.
- The app version shown in settings.
- A screenshot or short screen recording if possible.
- The email tied to your Elispeak account.
Related resources
Review our policies and stay in the loop.
